Vat won't tilt during printing

please check the galvos and acrylic protector for dust or any thing that’s between the laser beam
if the problems still persist, the laser has gone bad. If so, please email support@peopoly.net and attach a video of the circle test with the laser power at 50, explain the problem, and the pictures of the corner test above.

I sent an email two days ago but still haven’t heard anything.

I have let the support team know to look for your email. There is a little traffic at the moment, so sorry for the delay!