Prime - Touch Screen glitching out over time

My touch screen works fine until the printer has been going for long periods of time. Then it Glitches out, see the attached image. If I turn the printer off and then on, it works fine again. Is there anything I can do at my end or do I need a replacement touch screen? It has been doing this since it arrived.

Sorry to hear your question, the touch screen display is abnormal, please check

If the problem cannot be solved after the above check, please contact us by email so that the peopoly technical team can help you in time

What is the technical team’s email?

It should be that the screen line is interfered, you can wrap the screen line (wrap the screen line with insulating tape). Or check whether there are interference sources around. It is required to stay away from the interference source.

That sounds more likely than the previous suggestions. The only devices close is a ups for power outages and a fan for ventilation (5 ft away). However, I will try the insulation tape.