Phenom Touchscreen unresponsive after start

I think this is probably software related, though it could be hardware as well. When I start the Phenom the screen displays correctly but I am unable to activate any of the menu items. I can see what appears to be my finger contact registering but I get no change of the menu. Any help would be greatly appreciated. I was going to try a firmware update but without menu access I am unable to start the update.


Insensitive touch screen? Please check

If the above check touch screen still does not work properly, please contact by email, so that the peopoly service team can help you in time