The new Phenom arrived. Went through startup instructions, everything seemed to be working normally. Platform went up and down, no issues. Put in the vat, and lowered it to home. Selected the test print file to print, and nothing happened. I let it try to print for a few minutes, but it does not get through any layers (just reads 0 layers and time ticks by). So I cancelled the print, rebooted, tried a different print file… and now have discovered that I cannot even get the platform to move manually anymore. There is a bit of a change in sound when I press the button to manually move the platform, but the screw does not move, and nothing happens. I cannot print or move the platform.
Any suggestions? I need help…