Well I have had my Phenom L for over a Week and can not print anything. I am attempting to upgrade the firmware to 2.11 from 2.8. All I get is “Unknown File Format”, errors. I am at the end of my rope.
I have followed every step you have given.
Printer off, usb in, power on.
I need some serious help or my NEW Printer will be just a paperweight…
A complete video or step by step with pics For Mac would be helpful.