NO FOLDER - Phenom NOIR

Hi, I have a problem Noir, it doesn’t show folders. The firmware of the machine is F2.11. Here you can download a video of that problem https://we.tl/t-t9TWmTBsC2.
I tried 2x U disks FAT32 format none of them show any folder. Could you help me?

Replace the USB flash drive, or check if there is any foreign matter in the usb port


If the above check still fails to display normally, please contact us by email so that the peopoly technical team can help you in time.

Thank you for your response. I will check it.