How to stop failed Moai print?

If I am running a print and it fails and I can see it has failed how do I stop it? I tried pressing STOP but it had no effect. I also tried PAUSE but also no effect. Otherwise the menu buttons work fine, it just doesn’t respond when printing. The only solution I found is turn it off and on again to reset it, but I guess this is not good to do.

You need to double press stop and then again on the confirmation.

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Thanks very much. I tried that but it didn’t seem to work. Will try again next time I get a failed job.

double press again if it doesn’t work, some times it takes a few tries

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