Heater not heating anymore


Hi everyone ,

I’ve noticed that the heater I bought 2 months ago doesn’t seem to work anymore – no longer heats, but still runs as a fan (also had contact issues from get go ; depending on which time I inserted the plug for the power into the heater it would sometimes not turn on, but upon trying a few more times it would turn on).

Do you think it could be repaired? Can it be replaced, do I have to order a new one?

I have contacted the support one week ago and no answer :frowning:

Thank you in advance for your time!




the heater have a heat sensor inside, if the temperature is > 35C it won’t heat anymore but the fan still run the keep the air flow.



Thanks for the reply, but I believe you may have misunderstood my post; or maybe I explained myself poorly.

I understand how the fan works; I’ve been using it for a couple of months now. The issue is, righ at startup it’s not heating - the fan turns but heat is NEVER generated anymore (and the room I print in is way below 35C).

Any insight you could provide on why the heater no longer heats AT ALL, EVER, would be greatly appreciated.

Thank you!



It is apperantly broken. The heater should start heating at start and shut off only when the thermostat reaches 35c.



If you got this from Matterhackers call them and get a replacement asap.



@timsep Thanks for the reply, thats what I thought. I bought it on the Peopoly site. Contacted support but I haven’t heard back yet.