I am having a great deal of trouble getting information about the Moai that I am inquiring about. I have asked the questions to the email@example.com and posted the questions to the forum. The forum tried answering the questions promptly, but just said to contact support. I have emailed support, waited a few weeks, emailed again, waited more, and so on for about a month and a half. I’ve gotten to the point where I’m sending reminders to answer my questions almost twice a week. I would just like my questions answered.
firstname.lastname@example.org is not the support email. email@example.com is the correct email address for support. I will get them on here for you right now. Please post your issue and I will have them with you momentarily.
Attached are the posts that I have not been able to receive answers about.
This is the third question I was unable to get answered from support
For the door interlock, I was told that this is something that you offered, but I was unable to find anything on that.
@rdouglass such information is rather be kept privately, you can get more deep information through firstname.lastname@example.org, but not email@example.com
please send your email again to firstname.lastname@example.org, if you don’t get any response, you can PM me on the forum, the email might got to our spam box
I have tried to PM you but it says that I am not allowed to do so. I have not been able to get a response from email@example.com either
i will talk with the team and check