File image not showing up

Why is this happening? I was able to see the file image before but I had to make some adjustments on the actual models. Now the slices are showing up like this. I also had to recalibrate the plate because I put the magnet plate on it.

Any ideas? Thanks in advance!

Is the firmware updated? Model graphics are not displayed
The firmware update should be incomplete, please refresh the firmware again.

Okay. I will look for the updates. Thank you.